Recently Published Articles

When Technical Communication Holds Decision-Makers Hostage

An engineer presents his data. Itโ€™s solid. Thought through. Backed up. Then it gets challenged. Not attacked. Not dismissed. Challengedโ€”which is exactly what decision-makers are supposed to do. This is where everything shifts. Instead of answering the question, he defaults to his process. Every step. Every assumption. Every calculation. He believes heโ€™s doing this for the room. In reality, heโ€™s doing it for himself. His data is accurate. Complete. He feels in control of the challenge, but thatโ€™s not what

Read More ยป

When Technical Accuracy Isn’t Enough to Build Trust

Youโ€™re hiring for a critical project. Three engineers make it to the final round. Comparable backgrounds, strong experience, and clear thinking. Each one presents well, walks through the same data, and arrives at similar conclusions. From a technical standpoint, all three can do the job. One gets picked. The difference isnโ€™t technical accuracy or competency. The decision shifts to trust. The room is no longer evaluating who is capable. The room is deciding who they believe they can rely on

Read More ยป

When Technical Professionals Lose Control of the Room

The communication trap many technical professionals fall into is believing that you can just present the technical information and let it speak for itself. Itโ€™s worked before. Youโ€™ve been recognized for it. So it becomes the default. You walk through the data, explain the model, and lay everything out. On paper, itโ€™s solid. Then the questions start coming from everywhereโ€”from different angles, different concerns, and different interpretations. At that point, the room is no longer following you. Youโ€™re reacting to

Read More ยป

Welcome to EdgeWork’s new programs and website

Hello, I’m excited to connect with you on our new platform and introduce our new programs. I am very proud of the developments in recent times with EdgeWork Method. We have taken a strong focus on not only technical professionals but also many within the utility industry.  A few months ago, I presented at the UTC (Utilities Technology Council) Conference in Long Beach CA, and in November, I will be present for UBBA, (Utility Broadband Alliance), as I will be

Read More ยป