
When Technical Communication Holds Decision-Makers Hostage
An engineer presents his data. Itโs solid. Thought through. Backed up. Then it gets challenged. Not attacked. Not dismissed. Challengedโwhich is exactly what decision-makers are supposed to do. This is where everything shifts. Instead of answering the question, he defaults to his process. Every step. Every assumption. Every calculation. He believes heโs doing this for the room. In reality, heโs doing it for himself. His data is accurate. Complete. He feels in control of the challenge, but thatโs not what




